Testimonials

What Our Previous Clients Say

Of course, we can tell you all about the reasons why you should choose us for heating and cooling service in Tucson. However, it may be best to hear it from our previous clients instead! Because we want you to make the most informed decision about your HVAC repairs, we have a few testimonials for you to check out here. We also welcome you to check us out on Yelp and Google to get even more feedback from our clients. Above all, you’ll find that our track record speaks for itself! Thus, you can trust us to take care of all of your heating and cooling concerns. If you’d like to hear from our clients, then keep reading to check out some of our past testimonials!

HVAC Service Contract -- previous clients

Service First

American Conditioned Air has always been courteous to me when I have called. Dan is one of the best he is always told me exact what was wrong and always gave me the amount of the repairs that was needed before he did the job. The company is one of the honest companies to deal with. They are a excellent company to deal with, and they do not charge you for something you do not need. They are a service company who has service first.

Peggy M.

Tucson, AZ

Great Customer Service

I manage a store in Tucson. The AC unit we had was on its last leg always wanting to go out right in time for summer. Since we leased the building and the owner wasn’t ready for a new unit, I called this company several times to get the unit up and going, because when the AZ goes out in the summer = not good for business. As always they came out the same day and got the AC going. When the owner gave us the green light for a new unit, we recommended this company and again job well done with the install.

On a more personal note, my mother started having issues with her unit, I recommended this company to her and again job well done! Thanks guys! Great customer service starting with the phone call to the technicians doing the work. Thanks to Jim, Dan and the rest of the team.

James P

Tucson, AZ

On-Time and Professional

We called American Conditioned Air and Jim was out here exactly on time. He reviewed our system, recommended several options and we chose the middle one (not top of the line or inexpensive). They had it in stock and arrived today at 6:30, and were done by 11:30! They were polite, neat and cleaned up after installation. Our new unit is much, much quieter than the original unit. They installed extra noise abatement insulation, widened the vent from the garage and now we actually have the same temperature in our bedrooms farthest away from the unit.

Wendy R.

Tucson, AZ

Contact American Conditioned Air

As our testimonials should show, we are committed to helping our customers with all of their hearing and cooling needs! In order to ensure that you are never left waiting, American Conditioned Air offers 24-hour emergency HVAC service. We also strive to provide exceptional service at every opportunity, so you can always depend on us. Because we have been in the industry for decades, we know just how uncomfortable a home or office without heating can be. Thus, we are here to help you with all your heating and cooling needs in Tucson, AZ. So, are you ready to learn more? If so, then you’re in luck! If you’re looking for HVAC service you can count on, then get in touch with us today!

Phone

Call Us (520) 623-2430

Email acaservice@amcondair.com

Address

107 West Blacklidge Tucson, Arizona 85705

Schedule an Appointment

American Conditioned Air

4.9

Based on 126 reviews

review us on

g h

23:30 30 Aug 22

Jim Mauser with American Conditioned Air Inc. is the best of the best. Honest, Knowledgeable, Professional. Give Them a call 623-2430

Scott Stanislav

21:01 30 Aug 22

Had a wonderful experience working with their team to address an issue that I'd thought was electrical that ended up being condensation related. My technician was extremely professional, friendly and thorough. You could tell he prided himself on doing the job the right way which is tough to find these days. When I went to make payment, the office staff blew me away with their positive attitude and helpfulness. I will be coming back to these guys for all future needs no questions asked.

Ed S

18:21 18 Aug 22

They are a small company but they have always been honest and informative when fixing issues. Every time I use their services, I feel like I get my money's worth and never feel robbed, unlike other home services. I definitely recommend them.

Jena Broderick

23:26 17 Jun 22

Very disappointed with the service my grandmother received. She was given a referral through PCOA to have her swamp cooler fixed (PCOA covered the expense). After fixing the swamp cooler, the water line sprung a leak, they wanted to charge an additional $100 to fix the leak which happened right after they worked on the cooler. The cooler only worked for a matter of a few days after it was "fixed" and it went right back to doing what it was before. Because PCOA was billed almost $1000 for the repair, they will no longer help her. I was told a number of repairs were done but when looking at it the casing doesn't even appear to have been open recently.UPDATE: the company did reach out to me to try to remedy the issue.. by the time they made it out the cooler had already started working again as we had been trying to trouble shoot ourselves. They did say they will fix a belt that didn't appear to be fixed, so over all I am happier with the attempt to make it right, although I'm cautious because I still have concerns it'll just stop working again if the temporary fix we completed ourselves doesn't fix the issue.

Badda Bing

20:07 20 Apr 22

I have used these guys for my personal home and they did a fantastic job. I was in distress and they came to the rescue. They installed a new unit for my office. I can’t I can’t say enough good words about this team and company. I will always be loyal to them. They always impressed me with their punctuality and timely service.

Frank M

21:52 15 Aug 21

Personal, knowledgeable service, would recommend!

Craig Bennett

17:20 01 Jul 21

My HVAC system was a Goodman that was original with the house. It was 17 years old and sounded like it was going to explode any day. We wanted to replace it with a high quality HVAC system that will provide long service as well as being efficient. We also wanted our 3 car garage to have a heat pump mini-split installed.After a lot of research, I wanted a Carrier Infinity system and Carrier mini-split. I received 3 quotes and decided to go with American Conditioned Air. Not that they were the lowest, they were not. Discussing options and HVAC systems with Jim of American Conditioned Air, I decided they were the company I wanted. Jim is very customer focus and his quote was reasonable.During the installation process of the main HVAC system, it was discovered that my low pressure suction line was almost completely crimped where it was bent through the wall to the outside condenser unit. This was done when the house was built. The contractor that installed it, covered up the damage with silicon. This was a good catch by American Conditioned Air! Replacing the line-set was discussed, this was not the most attractive option. I choose to open the wall in my bedroom so they could cut out and braze in new copper. Jim actually came out to do this as well as startup the unit. He is top-notch!One of the reasons I wanted to go with the Carrier Infinity unit is the dB rating of the condenser. It is whisper quiet! The condenser sits outside of the master bedroom, in fact it is right at the location of our bed. Our old unit was so loud, getting a good night rest in the summer was impossible. The new Infinity system is so quiet I have to go over to the outside unit to feel if the fan is running! It is very efficient too.The mini-split was installed in the garage. I contracted with an insulating company to bring my house up to R38 and to insulate the garage's ceiling and walls. After this was done, the 1.5 ton mini-split cools down my garage fast! The quality of American Conditioned Air's installation of this unit was so good that it caused me to paint my garage as well as have the floor re-done with epoxy paint! It is now a comfortable space to maintenance my cars or just to hang out and listen to music.I had my system installed in April of 2021, I wanted to wait until I wrote a review until I received a electric bill. I received that yesterday and was ecstatic! Considering I now have an electric Tesla that I charge every night and the month of June was very hot, my electric bill was half what it was last year! Taken out the electricity used for charging my car, the actual electric usage of the HVAC (including the mini-split with an average use of 5 hours per day) was cut by 2/3 over my old system. This is a huge drop in usage and we are way more comfortable with the Carrier system.All and all, you get what you pay for. Going for the low bid with sub-quality HVAC is not what we wanted. American Conditioned Air provided us with a reasonable quote for an excellent HVAC system that will last many years and thanks to our maintenance contract, no worries too!There were a few unexpected issues that came up during the installation process (always is), Jim personally worked hard to resolve them to our satisfaction! Jim is a rare individual, solely focused on the customer and their satisfaction. I would not hesitate recommending American Conditioned Air based on our expectations being met for the installation. But we really appreciated how Jim handled the sale, installation, and post install support. He is a class act!Craig B - July 2021

Michael Ames

23:37 11 May 21

Let me start by saying that dealing with a local business that is owned and hands-on-operated by a family makes a huge difference. Employees become an extension of that family and everyone really cares about your experience. Jim, Aubree, Junior, Quincey, Laura - all of you were wonderful to deal with. A great price for high quality Carrier equipment, fantastic service, delivered right on time and exactly as promised is the definition of VALUE. I won't use anyone else from here on out.

IRMA ESTRADA

16:34 02 Apr 21

Very helpful and gave me lots of information at the level I could understand when looking to replace my air conditioning unit. The installers arrived on time. They were very polite and professional. They were a pleasure to have in my house. Very responsive to my questions. Happy I used this business.

Corey J Knox

00:37 05 Mar 21

Josh and the dispatch came out an diagnosed the furnace issue on the same day I called. Very fair price for a big job. What a difference a little TLC makes. Josh wore a mask while working and explained the work. Highly recommend!

John Rascon

19:49 08 Sep 20

Casey called a couple of hours ahead to confirm the appointment and then was there several minutes early, which I appreciated. Within 10 minutes he was calling again to explain the situation and in less than an hour I was signing off on the completed work! Excellent response, great service and never charging me for more than I need. This is why ACA is in my contacts list. I've used them for years and have been happy every time.

Chad Thompson

02:11 06 Aug 20

Had a terrible experience with another company and eventually called American Conditioned Air after going almost a week without AC. Got in touch with Josh who is one of their technicians. Josh was out promptly the next day to inspect my AC unit. He had the unit up and running in under an hour, and was extremely professional. Josh was knowledgeable, competent, and explained to me all my options and made sure I was informed about every possible route to fix the issue. I never post reviews, however I cannot recommend this company and specifically Josh enough. Top quality work.

B Roach

23:04 05 Aug 20

I appreciated the quick response and easy fix to my AC unit. No high pressure sales, Casey diagnosed the problem and repaired it within 30 minutes of arrival. Will definitely use them again. Casey was very professional.

Shirley

00:53 05 Aug 20

Our air conditioner stopped working in the midst of the hot desert summer. ACA came to the rescue with masked technician Josh arriving promptly and efficiently. He found the problem and got our house comfortably cooled soon. He was professional, knowledgeable and worked safely in the pandemic providing an essential service.

Julie Fairhurst

21:59 30 Jul 20

Casey came right back the next day after finding out it was the pump that needed to be replaced. Very thorough and explained everything nicely

Jeff Lockwood

01:48 29 Jul 20

Casey was very professional, with a timely after hours response. Thank you!

ClassAct Rachael

06:56 27 Jul 20

I rent so I did not pay for this service. My air conditioning went out a few weekends ago. The tech, Josh, was literally on his way to my house when the power went out after that bad storm. After the power came back on I called him and he was willing to come out even though it was now 11 at night. He was very nice, polite, and had his mask on when he came to my door. The air conditioning unit is inside my house and was really messed up. It took him almost three hours but he never once complained about the mask or messed with it or tried to take it off (it was incredibly hot too). We sat with the front door open and the screen closed distanced with our masks on talking occasionally while he was working. I would recommend this place even in non-covid times, but I had been incredibly nervous prior to him showing up and there wasn't one issue.

Rosane Kirinus

19:46 05 Jul 20

Woke up on a Sunday morning in July with our house at 85 degrees and climbing. Called D&H Conditioned Air and Casey was at our house within a couple of hours, impressive for a holiday weekend. Casey was professional and knowledgeable. We were expecting the worse, that our system would not be salvageable. Casey got us up and running in a short amount of time for a reasonable cost. Very happy with the service provided by D&H and specifically their tech, Casey.

Elton Philips

02:48 05 Jul 20

Our system had issues on July 4th afternoon (103 degrees outside) and American Conditioned Air technician Casey responded within the time frame he said he would be and worked in the attic to get the unit running. He did an amazing job despite the heat. We really appreciate his hard work and professionalism.

Heather Parra

20:03 01 Jul 20

Casey arrived early, clearly explained what needed to be repaired, & got the work done quickly!

Cristina Ortiz

01:32 01 Jul 20

Casey was super friendly and got my unit working right away. Thanks!!

Janice Silvyn

19:05 09 Jun 20

Casey was friendly and very knowledgeable about the air conditioning system. Thank you

Judy Hargrave

20:30 12 May 20

Prompt, courteous, honest and reasonable. Quick to diagnose problem and give you your options. You choose what works best for you. Thank you Jim Mouser and ACA!

Lloyd Graves

20:16 04 May 20

I had a Carrier Infinity® 19VS Central Air Conditioner24VNA9 installed a week ago and it has exceeded my expectations!The unit is very quiet and seems to cool my house much more efficientlythan my older Rheem unit i was using previously. Jim Mouser knows his business well. I was willing to go with a higher SEER unit but Jim assuredme that with my particular usage the 19 SEER was the best choice.

Tom Barrowman

20:22 24 Jan 20

This week we had a new HVAC system installed by American Conditioned Air.Their price was $3,000+ lower then others. Jim & Ted did an excellent job; we were very pleased with their service. I would strongly recommend this company. “Money Well Spent”

Aubree Rebenar

20:00 30 Dec 19

Great customer service! Jim and Mike are both so knowledgeable and helpful. They tell you the truth and don't try to upsell.

Ezekiel Catanach

17:35 19 Oct 19

I cannot say enough good things about American Conditioned Air. Jim was very professional and very responsive throughout the entire process. They were quick to provide a quote that I found to be very competitive. Once we choose the option we wanted our wait time was minimal and the repairs were performed well ahead of schedule. I’ll be recommending them to anyone who asks for help with their HVAC needs.

donna burgos

16:16 17 Aug 19

AC was going out, our neighbor Daryl works for American Conditioned Air. He gave us the company number to set up appointment for proposals. We called n Jim, was at our door within an hour. Jim, explained 4 different options, proposals in detail n was highly professional, prompted, Kind, considerate n friendly. I will recommend American Conditioned, prices are worth the quality of services. We love our new unit. Thank you American Conditioned Air.

Donal Drayne

04:47 25 Jun 19

I have always enjoyed a great experience with American Conditioned Air.They are great to work with. Thank you Donal D.

Toni Humphrey

15:55 22 May 19

The gentleman was very professional, very pleasant, a joy to work with.I would highly recommend him.

Steven Pike

01:00 29 Mar 19

Always, excellent service from Jim and American Conditioned Air. We have been customers for decades. Fair and honest pricing. Highly reliable and highly recommended. I can’t rate them high enough. A refreshing company in today’s world. I got online to thank them for today’s service and wrote this instead.

Fred LaRoque

17:51 20 Mar 19

Excellent - Will always use them. Prompt, neat, efficient, helpful and just a pleasure to have check on our equipment. Five-Star for sure

lauren pace

20:40 12 Jan 19

Wonderful bend-over-backwards aim-to-please service - they never disappoint. Been a customer for years and I highly recommend American Conditioned Air.

don brown

19:34 12 Dec 18

Technician arrived on time and did a great job. Was able to get answers I had regarding our heating and cooling system along with potential solutions. Very knowledgeable.

Roger & Pamela Harlan

23:52 13 Nov 18

We have worked with American Conditioned Air for about 20 years. It has always been a reliable company,operated with great integrity and always doing what is best for the client. Their customer service is amazingPamela and Roger HarlanLong Realty

Milissa Wise

04:12 23 Oct 18

We have been clients of American Conditioned Air for many years. Under our twice yearly service plan, the office (Debbie) automatically calls us to schedule our preventative maintenance visits. Debbie is both knowledgeable and friendly; it has been a pleasure working with her. As for our service technician, Jim is always on time. He goes above and beyond to make sure our system is functioning properly. His expertise is truly appreciated. I can recommend American Conditioned Air without reservation. We have been extremely satisfied with their service. Thank you from the Wise family.

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Tucson, Arizona 85705

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Testimonials

What Our Previous Clients Say

Service First

Great Customer Service

On-Time and Professional

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