Heating and Cooling Tucson AZ specialists for 42 plus Years

Reviews

Customer Reviews

Not all HVAC companies are alike.

We could tell you all the reasons why you should choose us for your heating and cooling needs in Tucson, such as our thorough services, our superior workmanship, and our helpful service plans. However, we think our customers say it best! Therefore, we invite you to explore our latest reviews here. They’ll reveal, in detail, just why you can count on us for the services you need, so you can get a better sense of why you should choose us. At the same time, they show just how many satisfied previous customers we have. Thus, we’d like to encourage you to get in touch today! Once you’ve experienced our services, we think you’ll want to continue to rely on us in the future. At last, you finally have an HVAC company you can depend on! 

So, why should you rely on us? In fact, the answer is simple. Over the years, we’ve earned a reputation for quality work as well as fair prices and excellent service. In fact, we’re among the top-rated HVAC companies in the city. Hence, we’re fully qualified to assist you. But don’t just take our word for it. If you’d like to hear from our customers themselves, then check out the reviews below. After reading them, in fact, we think you’ll really want to try out our services for yourself! Our team is here to make sure that you always have the first-class HVAC services you deserve, so you’re never at a loss when you need them.

Once you’re ready, it’s time to contact our team. We’ll work to provide you with the best services possible, so that we always live up to our best reviews. 

American Conditioned Air
4.9
Based on 126 reviews
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Frank M
Frank M
21:52 15 Aug 21
Personal, knowledgeable service, would recommend!
Craig Bennett
Craig Bennett
17:20 01 Jul 21
My HVAC system was a Goodman that was original with the house. It was 17 years old and sounded like it was going to... explode any day. We wanted to replace it with a high quality HVAC system that will provide long service as well as being efficient. We also wanted our 3 car garage to have a heat pump mini-split installed.After a lot of research, I wanted a Carrier Infinity system and Carrier mini-split. I received 3 quotes and decided to go with American Conditioned Air. Not that they were the lowest, they were not. Discussing options and HVAC systems with Jim of American Conditioned Air, I decided they were the company I wanted. Jim is very customer focus and his quote was reasonable.During the installation process of the main HVAC system, it was discovered that my low pressure suction line was almost completely crimped where it was bent through the wall to the outside condenser unit. This was done when the house was built. The contractor that installed it, covered up the damage with silicon. This was a good catch by American Conditioned Air! Replacing the line-set was discussed, this was not the most attractive option. I choose to open the wall in my bedroom so they could cut out and braze in new copper. Jim actually came out to do this as well as startup the unit. He is top-notch!One of the reasons I wanted to go with the Carrier Infinity unit is the dB rating of the condenser. It is whisper quiet! The condenser sits outside of the master bedroom, in fact it is right at the location of our bed. Our old unit was so loud, getting a good night rest in the summer was impossible. The new Infinity system is so quiet I have to go over to the outside unit to feel if the fan is running! It is very efficient too.The mini-split was installed in the garage. I contracted with an insulating company to bring my house up to R38 and to insulate the garage's ceiling and walls. After this was done, the 1.5 ton mini-split cools down my garage fast! The quality of American Conditioned Air's installation of this unit was so good that it caused me to paint my garage as well as have the floor re-done with epoxy paint! It is now a comfortable space to maintenance my cars or just to hang out and listen to music.I had my system installed in April of 2021, I wanted to wait until I wrote a review until I received a electric bill. I received that yesterday and was ecstatic! Considering I now have an electric Tesla that I charge every night and the month of June was very hot, my electric bill was half what it was last year! Taken out the electricity used for charging my car, the actual electric usage of the HVAC (including the mini-split with an average use of 5 hours per day) was cut by 2/3 over my old system. This is a huge drop in usage and we are way more comfortable with the Carrier system.All and all, you get what you pay for. Going for the low bid with sub-quality HVAC is not what we wanted. American Conditioned Air provided us with a reasonable quote for an excellent HVAC system that will last many years and thanks to our maintenance contract, no worries too!There were a few unexpected issues that came up during the installation process (always is), Jim personally worked hard to resolve them to our satisfaction! Jim is a rare individual, solely focused on the customer and their satisfaction. I would not hesitate recommending American Conditioned Air based on our expectations being met for the installation. But we really appreciated how Jim handled the sale, installation, and post install support. He is a class act!Craig B - July 2021read more
Michael Ames
Michael Ames
23:37 11 May 21
Let me start by saying that dealing with a local business that is owned and hands-on-operated by a family makes a huge... difference. Employees become an extension of that family and everyone really cares about your experience. Jim, Aubree, Junior, Quincey, Laura - all of you were wonderful to deal with. A great price for high quality Carrier equipment, fantastic service, delivered right on time and exactly as promised is the definition of VALUE. I won't use anyone else from here on out.read more
IRMA ESTRADA
IRMA ESTRADA
16:34 02 Apr 21
Very helpful and gave me lots of information at the level I could understand when looking to replace my air... conditioning unit. The installers arrived on time. They were very polite and professional. They were a pleasure to have in my house. Very responsive to my questions. Happy I used this business.read more
Corey J Knox
Corey J Knox
00:37 05 Mar 21
Josh and the dispatch came out an diagnosed the furnace issue on the same day I called. Very fair price for a big job.... What a difference a little TLC makes. Josh wore a mask while working and explained the work. Highly recommend!read more
John Rascon
John Rascon
19:49 08 Sep 20
Casey called a couple of hours ahead to confirm the appointment and then was there several minutes early, which I... appreciated. Within 10 minutes he was calling again to explain the situation and in less than an hour I was signing off on the completed work! Excellent response, great service and never charging me for more than I need. This is why ACA is in my contacts list. I've used them for years and have been happy every time.read more
Chad Thompson
Chad Thompson
02:11 06 Aug 20
Had a terrible experience with another company and eventually called American Conditioned Air after going almost a week... without AC. Got in touch with Josh who is one of their technicians. Josh was out promptly the next day to inspect my AC unit. He had the unit up and running in under an hour, and was extremely professional. Josh was knowledgeable, competent, and explained to me all my options and made sure I was informed about every possible route to fix the issue. I never post reviews, however I cannot recommend this company and specifically Josh enough. Top quality work.read more
B Roach
B Roach
23:04 05 Aug 20
I appreciated the quick response and easy fix to my AC unit. No high pressure sales, Casey diagnosed the problem and... repaired it within 30 minutes of arrival. Will definitely use them again. Casey was very professional.read more
Shirley
Shirley
00:53 05 Aug 20
Our air conditioner stopped working in the midst of the hot desert summer. ACA came to the rescue with masked... technician Josh arriving promptly and efficiently. He found the problem and got our house comfortably cooled soon. He was professional, knowledgeable and worked safely in the pandemic providing an essential service.read more
Julie Fairhurst
Julie Fairhurst
21:59 30 Jul 20
Casey came right back the next day after finding out it was the pump that needed to be replaced. Very thorough and... explained everything nicelyread more
Jeff Lockwood
Jeff Lockwood
01:48 29 Jul 20
Casey was very professional, with a timely after hours response. Thank you!
ClassAct Rachael
ClassAct Rachael
06:56 27 Jul 20
I rent so I did not pay for this service. My air conditioning went out a few weekends ago. The tech, Josh, was... literally on his way to my house when the power went out after that bad storm. After the power came back on I called him and he was willing to come out even though it was now 11 at night. He was very nice, polite, and had his mask on when he came to my door. The air conditioning unit is inside my house and was really messed up. It took him almost three hours but he never once complained about the mask or messed with it or tried to take it off (it was incredibly hot too). We sat with the front door open and the screen closed distanced with our masks on talking occasionally while he was working. I would recommend this place even in non-covid times, but I had been incredibly nervous prior to him showing up and there wasn't one issue.read more
Rosane Kirinus
Rosane Kirinus
19:46 05 Jul 20
Woke up on a Sunday morning in July with our house at 85 degrees and climbing. Called D&H Conditioned Air and Casey was... at our house within a couple of hours, impressive for a holiday weekend. Casey was professional and knowledgeable. We were expecting the worse, that our system would not be salvageable. Casey got us up and running in a short amount of time for a reasonable cost. Very happy with the service provided by D&H and specifically their tech, Casey.read more
Elton Philips
Elton Philips
02:48 05 Jul 20
Our system had issues on July 4th afternoon (103 degrees outside) and American Conditioned Air technician Casey... responded within the time frame he said he would be and worked in the attic to get the unit running. He did an amazing job despite the heat. We really appreciate his hard work and professionalism.read more
Heather Parra
Heather Parra
20:03 01 Jul 20
Casey arrived early, clearly explained what needed to be repaired, & got the work done quickly!
Cristina Ortiz
Cristina Ortiz
01:32 01 Jul 20
Casey was super friendly and got my unit working right away. Thanks!!
Janice Silvyn
Janice Silvyn
19:05 09 Jun 20
Casey was friendly and very knowledgeable about the air conditioning system. Thank you
Judy Hargrave
Judy Hargrave
20:30 12 May 20
Prompt, courteous, honest and reasonable. Quick to diagnose problem and give you your options. You choose what works... best for you. Thank you Jim Mouser and ACA!read more
Lloyd Graves
Lloyd Graves
20:16 04 May 20
I had a Carrier Infinity® 19VS Central Air Conditioner24VNA9 installed a week ago and it has exceeded my... expectations!The unit is very quiet and seems to cool my house much more efficientlythan my older Rheem unit i was using previously. Jim Mouser knows his business well. I was willing to go with a higher SEER unit but Jim assuredme that with my particular usage the 19 SEER was the best choice.read more
Tom Barrowman
Tom Barrowman
20:22 24 Jan 20
This week we had a new HVAC system installed by American Conditioned Air.Their price was $3,000+ lower then others. ... Jim & Ted did an excellent job; we were very pleased with their service. I would strongly recommend this company. “Money Well Spent”read more
Aubree Rebenar
Aubree Rebenar
20:00 30 Dec 19
Great customer service! Jim and Mike are both so knowledgeable and helpful. They tell you the truth and don't try to... upsell.read more
Ezekiel Catanach
Ezekiel Catanach
17:35 19 Oct 19
I cannot say enough good things about American Conditioned Air. Jim was very professional and very responsive... throughout the entire process. They were quick to provide a quote that I found to be very competitive. Once we choose the option we wanted our wait time was minimal and the repairs were performed well ahead of schedule. I’ll be recommending them to anyone who asks for help with their HVAC needs.read more
donna burgos
donna burgos
16:16 17 Aug 19
AC was going out, our neighbor Daryl works for American Conditioned Air. He gave us the company number to set up... appointment for proposals. We called n Jim, was at our door within an hour. Jim, explained 4 different options, proposals in detail n was highly professional, prompted, Kind, considerate n friendly. I will recommend American Conditioned, prices are worth the quality of services. We love our new unit. Thank you American Conditioned Air.read more
Donal Drayne
Donal Drayne
04:47 25 Jun 19
I have always enjoyed a great experience with American Conditioned Air.They are great to work with. Thank you Donal... D.read more
Toni Humphrey
Toni Humphrey
15:55 22 May 19
The gentleman was very professional, very pleasant, a joy to work with.I would highly recommend him.
Steven Pike
Steven Pike
01:00 29 Mar 19
Always, excellent service from Jim and American Conditioned Air. We have been customers for decades. Fair and honest... pricing. Highly reliable and highly recommended. I can’t rate them high enough. A refreshing company in today’s world. I got online to thank them for today’s service and wrote this instead.read more
Fred LaRoque
Fred LaRoque
17:51 20 Mar 19
Excellent - Will always use them. Prompt, neat, efficient, helpful and just a pleasure to have check on our equipment. ... Five-Star for sureread more
lauren pace
lauren pace
20:40 12 Jan 19
Wonderful bend-over-backwards aim-to-please service - they never disappoint. Been a customer for years and I highly... recommend American Conditioned Air.read more
don brown
don brown
19:34 12 Dec 18
Technician arrived on time and did a great job. Was able to get answers I had regarding our heating and cooling system... along with potential solutions. Very knowledgeable.read more
Roger & Pamela Harlan
Roger & Pamela Harlan
23:52 13 Nov 18
We have worked with American Conditioned Air for about 20 years. It has always been a reliable company,operated with... great integrity and always doing what is best for the client. Their customer service is amazingPamela and Roger HarlanLong Realtyread more
Milissa Wise
Milissa Wise
04:12 23 Oct 18
We have been clients of American Conditioned Air for many years. Under our twice yearly service plan, the office... (Debbie) automatically calls us to schedule our preventative maintenance visits. Debbie is both knowledgeable and friendly; it has been a pleasure working with her. As for our service technician, Jim is always on time. He goes above and beyond to make sure our system is functioning properly. His expertise is truly appreciated. I can recommend American Conditioned Air without reservation. We have been extremely satisfied with their service. Thank you from the Wise family.read more
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If you have feedback about American Conditioned Air, then contact us today!

If you’ve used our services in the past, then we are eager to hear from you! Whether you called us for 24-hour emergency service or a simple air conditioner tune-up, we certainly want to hear your feedback. In addition, please feel free to leave us a review on Google. Future customers will also see your feedback right here on our site. Above all, we want to know how we’re doing!

If there are any changes we need to make in order to serve you better, then we want to know about it immediately. Similarly, if you were 100 percent satisfied with our services, then we’d love to hear about it! We always want to make sure we can get your feedback, so we can keep providing you with the best services possible. Thus, if you want to share what your experience was like, then we encourage you to contact us today!

Furnace issues - woman bundled in blanket -- reviews

Want to learn more about us?

If you’re wondering why you should choose us out of all of Tucson’s HVAC companies to take care of your AC and heating service, then don’t hesitate to check out our site! Even though there may be plenty of HVAC services out there, we stand out because of the outstanding value we offer to our customers. Consequently, our customers know they can always count on us for the transparent, honest services they’re looking for. 

Because we offer such exceptional services, we’re confident that you’ll always be satisfied when you rely on us for your HVAC needs. Specifically, we think that you’ll be impressed by our excellent, thorough work. We also offer fair prices to our customers. Finally, we adhere to the highest standards of professionalism. Thus, we think you’ll want to come back whenever you need HVAC service! We strive to be your No. 1 source for heating and cooling services, so you’ll always have somewhere to turn. 

Above all, we’re here to provide you with the convenient services you deserve. In particular, we can provide you with reliable air conditioning and heating services all year long. As a result, you’ll never need to worry about an HVAC failure at the height of summer or the depth of winter. If you’d like more details about our services, then click through the following links.

Each of the above services is also performed by prompt, professional technicians. In addition, our technicians are NATE certified. So, you can rest assured that repairs and installations will be done right the first time around. We also provide reliable 24-hour emergency service for when the unexpected happens. Finally, we offer service plans for your peace of mind. In other words, you’re in safe hands with us! Hence, you should give us a call whenever you need service. 

American Conditioned Air has been serving the Tucson area for generations as a family owned and operated business, so we highly value our customers’ feedback. Furthermore, we strive to provide the highest level of service on every job, big or small. Above all, we want to make sure that we are giving you the kind of service you deserve. If you have any questions, then we would be happy to answer them! Give us a call today so we can provide you with the information you need. 

520-623-2430