(520) 623-2430

Customer Reviews

Real reviews from real Tucson homeowners. In 50 years of service, we've earned a 5-star rating on both Google and the Better Business Bureau.

5.0

Rated 5 Stars on Google and the BBB

Verified reviews from Tucson families and businesses — pulled directly from our Google Business Profile.

BBB Accredited — A+ Rating, 5.0 Stars

Accredited since 04/25/2012

Read Our BBB Reviews

What Tucson Is Saying

Verified Google reviews, newest first.

J

John Popp

3 days ago

Very professional. Explained everything that happened and course of action needed.

A

Audrey Schackart

3 days ago

Phil was quick and efficient. He shared helpful knowledge in a clear and professional manner.

G

George Salaz

Edited 6 days ago

Alfonso is professional, polite and patient. Answered my questions and ensured that I understood how to be an informed customer. Repaired the problem. Thank you American Conditioned Air for your continued outstanding service and support. George S. Tucson AZ.

L

Leslie Sullins

6 days ago

American Condioned Air does a great job! Phil was knowledgeable, helpful and efficient. He did the maintenance and replaced a capacitor for us. Well done!

C

Courtney Lofgren

Edited a week ago

Customer service is always top-notch! Today, Jim came out, but all of the technicians are super helpful and pleasant!

C

Carol Solomon

a week ago

There was an emergency with my air conditioning and the company responded very quickly!

J

John Lillie

Edited a week ago

Thanks Alfonso for your great work once again! Your knowledge of our older equipment is so helpful. We called ACA at 2:00 pm and you had our system cooling again at 6:00. Thanks, ACA for employees like Alfonso!

N

Narong Kulvatunyou

Edited a week ago

This was the first time Adam came to my house. He spent a lot of time doing the maintenance job, including hosing down my 2 units. No one before him and many different companies before I switched to AMerican AC has ever hosed down the unit and washed off the dust, considering the outside temperature of 104. Another word, he did not cut corner and just getting thing done, he got it done correctly.

N

Nelida Rascon

a week ago

I have used American Conditioned Air for a few years now to service my old unit and recently had Jim install a new system. Even though there were a few bumps in the road, Jim took the time to assess what was needed and resolved the issue quickly! I appreciate Jim and Alfonso's professionalism and for being reliable, friendly and responsive. Thanks again for a job well done!!

W

Will Young

2 weeks ago

Great customer service and got it right the first time.

D

Dan Rhoads

Edited 2 weeks ago

Alfonso was prompt, professional & knowledgeable. He was friendly. Explained the problem & the solution. Will recommend American Conditioned Air to everyone

T

Todd Webb

3 weeks ago

Adam Gebresilasie from American Conditioned Air provided excellent A/C service. He was professional, thorough, and explained everything clearly. The service was reasonably priced at $120, and I’m completely satisfied with the experience. I would definitely recommend him and American Conditioned Air.

J

John Callan

Edited 4 weeks ago

They were on time and efficient. They were professional and friendly. I have been using them for the last four years, and never been disappointed.

P

Patty Gallagher

4 weeks ago

Great response. Great communication. Professional and friendly.

M

Mayah

a month ago

Did miracles as only a wizened talent could do!!

J

Jenny Edwards

a month ago

Not trying to upset you like other companies

K

Kim Wheeler

a month ago

Jim provided excellent service in less than an hour. He explained what the problem was and confident to fix it quickly. He also said it takes him half the time as others might need 2 hours. I appreciated his genuineness! Keep up the great work.

J

Jessica Backes

a month ago

HVAC Tech Philip did an amazing job. Excellent communication.

D

Dominique Bernauer

2 months ago

Jim you can trust. He knows what he's doing and he's fare

S

Stephanie Smith

Edited 2 months ago

Mr. Mouser and his staff have taken care of our home for years. He's on time, professional, and keeps our swamp coolers and air conditioners in tiptop shape. Very pleased with his service. Nov 14, 2024 Alfonso took very good care of the swamp coolers and air conditioner. Very pleasant, professional and arrived right on time. Grateful for the care. June 26, 2026 Phillip was an excellent technician! He checked all the things, changed the filter, cleaned up, spent time explaining things and was super kind and patient with me and my aging father. He arrived on time, was very professional too.

D

D J

Edited 2 months ago

Fantastic service!! Thanks 😎 Alfonso always does a great job!!

R

Robert MacMillan

2 months ago

Alfonso and crew were great. Called early morning in a panic. I was squeezed in at the end of the day and they arrived early and got me fixed up. Top notch company and super friendly!

B

Bela Buslig

Edited 2 months ago

Replaced an old system with a new Carrier Infinity heat pump. Installation went smoothly and the system is working as expected. Jim and Alfonso appear to do a great job. The system is expensive, but expect a greatly improved heating and cooling unit. The next few years should decide just how satisfactory the system will be. So far so good.

A

Ann Haber

2 months ago

Alfonso called before arrival and arrived when he said he would. I have an old system and he was very knowledgable and helped me devise a plan moving forward. No pushy sales pitch. Just facts that helped me decide next steps. He showed me pictures of the coils so I know what is going on. This company has always been responsive and reliable.

M

Margaret Rodgers

2 months ago

Phil was great. Knowledge and efficient!!

M

Mark Addington

Edited 2 months ago

Phil did a great job at our annual service. Always courteous and friendly.

C

Curtis Scott Jacobs

Edited 2 months ago

Great job. Professional. Informative. Detailed.

S

Sean Myers

2 months ago

These guys are great. Always show up on time, very knowledgeable and courteous. Appreciate them keeping my HVAC in tip top shape!

L

Louis Goldman

Edited 2 months ago

Personable and professional and knowledgeable. Very nice person.

G

George Ball

Edited 2 months ago

The best AC company in Arizona. Top notch professional service from Jim and the whole team. American Conditioned Air provides not only great installation but excellent follow-up to make sure everything is working as it should. Their follow-up on their work is excellent and the job gets done to the customer's satisfaction.

S

Scott G

Edited 2 months ago

Great locally owned company. I have been a customer for years

A

Adam Obaidi

2 months ago

Phil and his crew were amazing. Very diligent and professional. I recommend them to all friends and family

E

Elaine

2 months ago

Alfonso was very professional and knowledgeable! They repaired an issue that another company could not and for an extremely reasonable price. I would definitely recommend them!

P

Peggy Mackey-Craig

Edited 2 months ago

Very polite, excellent service. No up scale. Great job.

C

Cindy Guthrie

Edited 2 months ago

Alfonso did a very thorough job and is always very nice!

6

65Roma66

Edited 3 months ago

Consistently dependable. Trustworthy. Respectful of property.

C

Cynthia Lovern

Edited 3 months ago

Alfonso is always prompt, kind, and professional . Capacitor was starting to go bad and the guys caught it and replaced it before it blew. Thank you! 😊

A

Art Bjornson

3 months ago

Semi annual check. Everything good and clean. On maintenance plan.

D

Donald Erford

Edited 3 months ago

Very professional and thorough.

l

lisa lindquist

Edited 3 months ago

Fantastic, as always!

J

James Redfield

Edited 3 months ago

11May26 - Another great experience with Service Technician, Phil Menager, from American Conditioned Air (ACA) 🤗🤗🤗‼️. Phil performed a 6-month checkup of our Infinite HVAC system. All checked out good. Phil also took the time to address a relatively tiny gas leak at our unit located in our attic space. All’s good on the home front after this service work. Thank you American Conditioned Air. 19Jun25 - Another great experience with the Service Technicians, Fabian Ramirez and Eric Chan, from American Conditioned Air (ACA) 👍👍👍‼️. We have an older HVAC unit and the technicians during their previous inspection suggested we attempt to recharge the unit before requiring its replacement. As the existing refrigerant is R-22 the technicians said if we could buy at least 5 pounds of R-22 they would charge the system for us. Apparently ACA is unable to procure R-22 refrigerant. Procuring R-22 on-line was relatively simple and after receiving the tank ACA’s technicians returned to our home and charged the system. Our Casita is now cooling down and we will not be incurring an expensive replacement cost of our HVSC system. Thanks again ACA for repairing our system at least cost to us. Thank you. And once again another big shoutout to American Conditioned Air and specifically their service technicians Fabian Ramirez and Eric Chen 👍👍👍. Fabian and Eric were able to diagnose our air conditioning challenges very quickly and provide least costly options to get our systems back up and running. As always, American Conditioned Air’s team was very professional and friendly at all times during their inspection process. Another big shoutout to American Conditioned Air and specifically their service tech Alfonso Peralta 👍👍👍. Alfonso performed our 12 month service checkup today, May 8, 2025. As always, Alfonso was extremely professional and took the time to explain what he was doing and results he recorded. My wife and I would strongly recommend American Conditioned Air and Alfonso whenever you have air conditioning issues. Big shoutout to American Conditioned Air and their Team led by Jim Mouser with assistance by Fabian and Alfonso 👍👍👍 for the timely and successful removal of our old HVAC system and installation of a new 5-Ton Courier Infinity HVAC system. All team members displayed a professional and friendly attitude during the work. My wife and I would strongly recommend American Conditioned Air and their Team led by Jim Mouser if you are considering a replacement of your HVAC system in the Tucson / Oro Valley area. 👍 On May 10 Fabian Rameriz and his co-technician, Alfonso, installed a new REME HALO -LED UV filter on our recently installed Carrier HVAC system. As expected, Fabian and Alfonso performed the work in a timely and very professional manner. After completing this task they repaired our mini-split unit serving our garage. Thumbs 👍 up to both for providing such great service. On July 12 Jim Mouser responded to a service call. Jim was able to diagnose the challenge in short order and quickly contacted the office of American Conditioned Air and ordered a replacement part. No hesitation - no questions. What a pleasure to deal with a first rate company and their professional and knowledgeable staff. Great service - great company 👍.

F

Fawn Whitford

Edited 3 months ago

Jim was ultra professional, friendly and efficient. He did an excellent job and made me feel very comfortable about my air conditioning and heating system. Thank you very much!

P

Paul Lyons

Edited 3 months ago

Fabian - is an asset to your company. He always does a fantastic job and explains what’s being done.

B

Bob Ragone

Edited 3 months ago

Alfonzo and Adam were everything a homeowner hopes to expect and these two young men were exceptional in every way possible! Will continue to use American Conditioned Air (6 yrs) now! Thanks Guys!👍👍👍

m

michael bouchard

Edited 4 months ago

Alfonso showed up early for the service. Very much appreciated as our morning was filled with errands. He was polite and professional and got right to work. He was done in no time! Always very satisfied with his work.

c

cynthia pershall

4 months ago

Alphonso was efficient and courteous. Thank you Alphonso!!

L

Linda Brady

Edited 4 months ago

Alfonso did an excellent job. He was very personable and efficient.

J

James Kueffer

4 months ago

Technician was knowledgeable, and very efficient.

S

Susan Simpson

Edited 4 months ago

He’s GREAT! We’ve been with ACA for decades - new to me (very tall), did a SUPER job! Nicest, most honest guy ever!

S

Steve Gorenstein

4 months ago

Very professional explained everything

C

C. Gilles-Brown

Edited 5 months ago

Alfonso was prompt, diagnosed the problem quickly, and now we have AC again! Thank you.

L

Lisa Royal

Edited 5 months ago

Phillip was very professional and thorough! Excellent customer service!

P

Pam Lafleur

5 months ago

Very personable & knowledgeable!

R

Rob Burris

5 months ago

American Conditioned Air always does excellent work!

T

Teresa K

Edited 5 months ago

Again, Alfonso, the technician did a great job. He is very thorough. And a great employee for American conditioned air Inc.. I would highly recommend this business to service your Air Conditioner and furnace.

G

Galen Trabant

5 months ago

Jim did a great job fixing our air conditioning system! It took him about 20 minutes to get our non-functional system back to normal operation. He saved me about $6000! I am overjoyed with American Conditioned Air and with Jim as a HVAC service professional.

M

Marcy Remington

Edited 5 months ago

Jim has been our service technician for several years. He is professional, friendly and thorough. He takes the time to answer any questions with a smile.Thank you, Jim and American Conditioned Air.

B

Betty

Edited 5 months ago

On time. Took photos to explain areas of concern. Took time to explain options. Respectful of pro operty. Did a thorough job checked ALL components of unit. PLEASE NOTE IN MY RECORDS TO SEND PHIL WHENEVER I NEED WORK DONE ON OUR UNIT. 10 star service! John and Betty Dadante

W

William Dosch

Edited 6 months ago

New HVAC system installed. Carrier Infinity. Alfonso and Philip were the installers, they did a great job. Very neat and clean up was all done. Have been working with ACA for over 10 years and they are outstanding.

T

Terry Teale

7 months ago

My service person Phil was courteous, thorough, knowledgeable, and pleasant

S

Susan Brew

7 months ago

We have put our trust in American Conditioned Air for years, and have been happy and well served.

L

Layla Tzoras

7 months ago

This is the second time they have been out to help us. Jim came the first time and Alfonso the second time. Both were very nice, professional, honest and explained what was going on with our heating units. I highly recommend this company.

C

Christine Crandall

7 months ago

Love this company. They're always timely (quick when you need them) and professional. Every tech has been extremely knowledgeable and happy to share.

W

Wayne McGraw

Edited 7 months ago

Alfonso was prompt, professional, polite, and pleasant to deal with. He knew what he was doing and did it in a timely manner.

t

terri wingle

Edited 7 months ago

They were very prompt, professional and efficient! We will use them for all our heating and cooling needs!

I

IRMA ESTRADA

Edited 8 months ago

Had my winter service on my air conditioning unit. Alfonso did the work. He is always a pleasure to have in my house doing the job and he explained everything he did. It shows he cares.

C

Carrie Jacobi

Edited 8 months ago

Great technician. Arrived on time, sent a text before arrival. Explains all the results of the AC checkup and answers all questions. fixed 2 small problems.

J

John Brock

8 months ago

American always treats us like family. This is the first time Phil has been here and we can’t say thank you enough. He answered our questions, was extremely knowledgeable, and was super kind and courteous. Thank you, Phil and thank you American.

J

Judy Jones

Edited 8 months ago

Good service person. Thank you.i appreciate him coming today very much . He fixed what last week person technician who came did not make sure was done on a fallen panel. Thank you.

S

Stephen Husman

8 months ago

I have had several occasions to use American Conditioned Air for HVAC need including full system replacement a few years ago. They always do excellent work for fair and honest prices. I had a thermostat replaced yesterday. Alfonso was the service technician who was professional, competent, and a pleasure to work with. He did a thorough job with installation and testing and even too the time for the initial thermostat programming. Thank you to Alfonso and American Conditioned Air.

C

Curtis Culver

Edited 8 months ago

Phil very personable and efficient. Kept informed throughout the process.

A

Ann Chihak Poff

Edited 9 months ago

Great customer service. Alfonso took the time to explain everything to me. I really appreciate him and how thorough he is.

L

Linda Simon

9 months ago

Alfonso was on time, friendly & did an excellent job servicing my unit. I’m on an annual service contract & this company always meets my expectations. Highly recommend them!

M

Mary Risberg

9 months ago

Phil arrived at the appointed time….his work was efficient and through… highly recommend

B

Bob Nemetz

10 months ago

Alfonso was here today to do the Fall checkout of our Carrier HVAC. He does an outstanding job as usual. This was his 4th visit and I'll again request that he continue to be our serviceman ACA is a dependable company in a highly competitive field. I would highly recommend them to our friends.

V

Vicki Henry

Edited 10 months ago

Alfonso did a great job. He is very professional.

F

Frank

Edited 10 months ago

Personal , knowledgeable service, would recommend!

J

Jim Smith

Edited 10 months ago

On time- very pleasant personality- very knowledgeable technician- explained what he’s doing any why it’s being done. Highly recommended!👍👍👍👍👍👍👍👍

L

Larry Graham

Edited 11 months ago

We have used this service for 30 years. They have installed and serviced our heating and air conditioning units well. They are prompt. responsive, knowledgeable, and always provide excellent guidance. Update - had A/C units repaired at my son's house and mine. Technician was on time, professional, and knowledgeable. My son had a quote from another company, which was $1,600 more for the same work American Conditioned Air performed, and did it well.

J

John Harrison

Edited 11 months ago

We love how thorough a job all the folks at American Conditioned Air provide! 5star service and professionalism. Jim, the owner is exceptional!

T

Tessa W

a year ago

Had Eric Chen as my technician. He was very friendly greeted me with a handshake introduced himself. Listened to me as I explained what I was hearing as I was cleaning around the unit, he explained it’s most likely the capacitor. He checked and sure as all get out it was the capacitor. Checked air flow and cooling ability at vents… inspected inside coil unit. Again when leaving he gave a firm handshake and said give us a call if you have any other issues. Very friendly technician. Very happy with service received today!

P

Peter Mumbrue

a year ago

Alfonso, is an absolutely the BEST! ON TIME POLITE COURTEOUS EFFICIENT KNOWLEDGEABLE AND INFORMATIVE!!

S

Sean Cotton

a year ago

Alfonso is THE BEST!!! He stepped me through everything he was doing and why. He helped me to understand how the system should work and what his concerns were. The system is operational now. And we will keep an eye on it because he has one concern. With Alfonso I think satisfaction can be guaranteed! He is a honest, honorable, and competent technician.

A

Andy Fish

Edited a year ago

Did a really good job 👏

S

Stephanie Sikora

Edited a year ago

Technician Eric Chen was on time, thorough, efficient and professional. Always great service from American Conditioned Air!

R

R R

Edited a year ago

I am impressed with the knowledge Alfonso shared with me regarding my A/C units. He worked on my 2 units for over 2 hours. I don’t think my A/C’s have had that much attention. Thank you Alfonso!

P

Pauline Corrales

Edited a year ago

Very knowledgeable and professional!

S

Sandra Holm

Edited a year ago

Alfonso is very thorough. He checked the A/C unit thoroughly and found problems that the home inspector mentioned. He is going to get us additional info on how to proceed. We are pleased.

G

Gail Daly

a year ago

Thanks! Great job!

J

Juan Garcia

a year ago

Fabian did a great job as always. Busy day this hot season and still managed to make time for a diagnostic before the week was over. Thank you.

Y

Yomommacray Cray

a year ago

Great company they came out within an hour of my call. Had to pay the late after hours fee but that’s ok in the HOT weather can’t go long without an A/C. Service person was polite and explained everything in detail. I definitely recommend them!

K

Kathy Isaac

a year ago

Fabian was great! Very professional, knowledgeable and friendly. I would ask for him again.

b

bernice elias

a year ago

We had a new system installed in May 2025 and have been happy with the service we have received. When Jim met us at our home he explained all our options and didn’t try to upsell us. Fabian and Eric did a great job at install and though there was a minor hiccup they came right back the next day and fixed it. The ladies on the phone are knowledgeable and provide great customer service!

M

Mary Kittredge

Edited a year ago

Jim was very professional and knowledgeable. We felt confident that the replacement of our A/C unit was in good hands.

S

Scott Stevenson

a year ago

Fast response. Professional behavior. Quick problem identification. Alfonso Peralta has great customer service skills. Great Service Technician. Thank you!!

L

Laura Catura

Edited a year ago

Fabian was professional, thorough, and easy to communicate with.

S

Scott Yakoubek

a year ago

Alfonso did an exceptional job diagnosing our HVAC system’s issues and the available repair options. He was courteous, efficient, and well-versed in all aspects of our system’s specifications. I highly recommend Alfonso and American Conditioned Air for any and all HVAC support needs.

B

Brian Savoy

a year ago

The tech Fabian was perfect. He was very polite and explained everything with very good detail. He was efficient and very knowledgeable about our system. Highly impressed and recommend

K

Katherine Donner

Edited a year ago

American Conditioned Air has the best team! From phone calls to the office, who got me on their schedule easily, to the technician who handled my HVAC system. Jim Mouser came out as quickly as he could to help me with my A/C unit, which would not cool my home. He diagnosed a broken gauge to the coolant and a leak. I showed him the frozen coolant on the point of contact of my furnace. As Jim said, my 26 year old unit had had its last stand. He explained that I needed to replace my system. The R22 coolant was no longer in production, as there are coolants more environmentally friendly now. He gave me several options to replace my unit, and explained each one in detail, answering any questions that I had. I really appreciate American Conditioned Air's commitment to their customers. Jim Mouser was professional, informative and friendly. Thanks Jim!

T

Tim Deatherage

a year ago

Alfonso performed my bi-annual maintenance today. I really appreciated his professionalism and knowledge of the unit. He explained everything very well and showed me everything he did. Keep this guy around.

R

Ronald Breiger

Edited a year ago

Alfonso is highly skilled, and he was great at educating me about how to use the new valve he installed.

A

Amy Lincoln

Edited a year ago

American Conditioned Air always takes wonderful care of my heating and air conditioning. Fabian is the greatest, always kind and professional, and willing to explain everything. He even loves my crazy little dog! Thank you, American Conditioned Air.

B

Bills Dosch & Grace

Edited a year ago

Excellent and professional company. Eric is an excellent representative of ACA! So concerned about the systems and customer. Very pleased !!. We have been with ACA for 10 years. They are wonderful! Best. BnB

R

Richard Clark

Edited a year ago

Excellent and knowledgeable technician.

D

Doug Childress

a year ago

Fabian was fantastic! He is very professional and upholds the unparalleled standards that are the American Conditioned Air way of doing business. Thank you!

A

Anne Hendricks

Edited a year ago

Jim is the best. He diagnosed the problem with the heat pump and fixed it the same day. We appreciate his expertise and professionalism!

E

Elayne Rolbin

Edited a year ago

Arrived on time, worked quickly and kept us updated on what he was doing. All in all a very satisfactory service

L

Lp Jones

a year ago

Mr Alphonso Peralta and his assistant were the two most pleasant and professional people I've had the pleasure to come in contact with in a very long time. They performed a major A/C repair project with such organization and expertise. I couldn't ask for anything better. I'd like to make everyone aware that Alphonso is an asset to the company.

J

Jo Wishnie

a year ago

This is one of the best companies to do business with. Their people are Knowledgeable and helpful. They are prompt and arrive at the Scheduled time. They make sure they're Customer is satisfied. I wish there were more companies like them.

F

Faith & Trust

a year ago

Alphonso was on time,,,that's rare and appreciated. He was very thorough and made sure to show me what his test equipment found and honestly answered any questions I had. Employees such as Alphonso tell me a lot about the company.

R

Ray Almada

a year ago

Great job as always thank you American Conditioned Air

D

David Stertzbach

a year ago

Their technician, Jim, was outstanding! I had another company install a NEW a/c unit last summer. After five appointments, it was still not working! Jim & ACA corrected the faulty installation & even cleaned up when finished. Wow, am I ever a happy camper!

J

Joseph Fritz

Edited a year ago

Alphonso did a great job and thoroughly checked the entire system. He is very personable and made sure we were satisfied with everything before leaving. We are always satisfied with American Conditioned Air.

M

Mona Carroll

a year ago

Thank you Afonso for all your help. Great job!!

M

Maurice Delisle

Edited a year ago

Fabion was fantastic, and so was Alfonso. Showed up on time and did a great job. Thank you.

G

Glenn Kagan

a year ago

American Conditioned Air has been completely professional and reliable. They serviced or AC and furnace since we moved to Tucson. Fabian has been of technician. He is prompt. Always warm and friendly. Fabian always does a very thorough job. It’s comforting to know, our equipment is kept in top notch condition, and that we can trust our technician, and the company that he represents.

A

Albe Properties

a year ago

Thank you, thank you, thank you! You are truly the best. We received a text that Alfonso was on his way, diagnosed and fixed within an hour. Always very professional, quick, and reasonable. We highly recommend American Conditioned Air.

S

Sandra Villarreal

a year ago

Always professional and reliable, and they've given me very affordable estimates as well. Wouldn't go with anyone else.

L

Larry Little

a year ago

Found items that last inspection missed.

s

sramos2

a year ago

Fabian has an amazing attitude, is extremely diligent in his work and very attentive to client needs and questions. American Condition Air has been a great service provider since I moved to Tucson.

M

Margaret Haywood

Edited a year ago

Jim was great. Showed up early and got our ac up and running quickly!!

O

Only Nugget

a year ago

My AC unit that was just under 5 years old stopped working. I had two different AC companies give me insane quotes saying my warranty had expired, one saying I needed to replace my entire outside unit and the other wanting me to replace both inside and outside pieces. I called American Conditioned Air and the lady who answered listened and recommended I contact the manufacturer to verify. Thanks to her recommendation I have an additional 5 years on my warranty. They came out to inspect my unit and it turns out it can be repaired. American Conditioned Air literally saved me thousands of dollars. All their employees I have dealt with are extremely friendly and what appears to be rare nowadays they are honest. I will only use them going forward.

m

mike mek

a year ago

Fabian came out and did an excellent job checking my air conditioner and making the needed adjustments for performance and efficiency. My service call will pay for itself thanks to him and American Conditioned Air!

R

Richard White

Edited a year ago

I have used American Conditioned air for many years and have always received excellent service.

P

P Mo

Edited a year ago

Very friendly and informative. Wish other maint companies would clone him Keep up the good work. PS, I wish the company would buy him a Little Giant ladder. Would make work easier for him, in tight areas.

C

Charlene Mendoza

a year ago

We have loved our experience w sales, installation and now our first maintenance. We are thrilled with our choice.

L

Larry Thompson

a year ago

Alfonso with American Conditioned Air in Tucson was the absolute best. I cannot say enough good things about the guy. I had an AC emergency and he and American Conditioned Air responded immediately when I called. Aubry and Laura were also very helpful and responsive. Alfonso had to order a new part, but knew how to do a “ work around “ so that we had AC! While the new part is ordered. He tried his very best to try and save us money and tried everything he knew how to do, but the new part was needed. His efforts were appreciated! I highly recommend American Conditioned Air and especially Alfonso.

R

Roger Funk

Edited a year ago

Fabian arrived as promised on a Saturday evening, quickly diagnosed the problem with my non-working a/c and had the system going in an hour.

J

John Wankel

Edited a year ago

Alfonso came out. Recognized the issue and it was corrected in 10 minutes. Great service and great locally owned Tucson business.

S

Susan Bailey

a year ago

Fabian is always thorough and a present presence.

K

Kathryn Sullivan

a year ago

Fabian did an excellent job. Very thorough and efficient.

D

David Siegel

Edited a year ago

They came on schedule, finished on schedule and there were no unpleasant surprises. Great service; I will use them again and recommend them to others.

W

William Daugherty

Edited a year ago

Polite and thorough inspection and maintenance. Called ahead for early arrival.

T

Terry Linthicum

Edited a year ago

Fixed a problem with our condensate pump. Fast, friendly efficient customer service like you don't see much any more. Thanks, Jim

r

rahul joshi

Edited a year ago

Quick response . Love how they give a status of when the technician is on the way via maps.

B

Bill Terry

a year ago

Ramirez did fantastic work. Very knowledgeable and friendly

d

debbie anderson

a year ago

Fabian quickly diagnosed and fixed our air conditioner on a very hot Saturday emergency call!! Thank you, thank you!!

M

Mike Nicholson

a year ago

Very responsive and we went from no A/C to A/C working within 15 minutes of arrival. Thank you ACA!

J

JAR55

a year ago

Definitely recommend them.

C

Christina Henderson

a year ago

My 5 month old A/C unit quit blowing cool air at 5 pm on a Thursday, with weekend temps predicted to be over 100. Jim fit me into his schedule, came before 9 am the next day, and had my A/C running perfectly again within a half hour (it was just a fuse). Jim has been my technician before, and he always is polite and courteous and does a good job. Thank you! Now I can enjoy my weekend in comfort!

J

James Collins, Jr

Edited a year ago

Quick, efficient, and thorough work. The installation looks great and works great too. My home is habitable again. Thanks so much!

C

Corey Stewart

2 years ago

The last three months have been miserable. Our AC would randomly turn off! We had two techs out here at our home to trouble shoot out AC Unit. The owner of American Conditioned Air came out and didn’t notice anything wrong except possibly control panel needed to be changed out..being a Saturday the soonest he could call was on Monday. So he ordered the part and the second tech came out to installed it. Well the same issue persists as the AC unit will stop working and then may turn back on in a day or so! My landlord called again and this time Fabian came out and diagnosed the issue within 10 minutes of being in the house and in the attic. Come to find out didn’t need the new control module.. It was a clogged drainage sensor I believe that is the correct verbiage. Fabian is such a personable and very talented young man! My family is blessed to have someone that is knowledgeable and polite!! If the first tech would have been as thorough as Fabian, maybe the home owner wouldn’t have had to spend an extra $1,500 & we wouldn’t have had to deal with this issue for so long! I’m thankful this company has a talent like Fabian on board!

E

Eileen Ratajczak

2 years ago

Alfonso was great! Did a good job on cleaning out my clogged condensation line, and was friendly. Asked me about Supernatural, which I’ve watched a lot, and so has he. :-). He was genuinely nice!! And did a great job!!

J

Jane Stroup

2 years ago

excellent service Slgonso was very togession and knowledgeable

F

Frances Tourtellot

2 years ago

Alfonso did a wonderful job!

L

Linda Simon

Edited 2 years ago

Fabian at American Conditioned Air is friendly and a hard worker. It’s a pleasure to work with him.

R

Randy Wright

Edited 2 years ago

Fabian did a fantastic job diagnosing and explaining the issue with my AC unit. He helped me make a better decision by explaining all avenues, would recommend him to anyone.

M

Michael Cropper

2 years ago

Jim, has been great to work with start to finish on the sale and installation of our new carrier system. Highly recommend

P

Patricia Weiss

2 years ago

we've been doing business with American Conditioned Air for over a decade. First as a contractor for one of our clients, and then, based on that excellent service, fro ourselves. We replaced our air conditioner about sevne years ago and have had them service it regularly since with no issues until this weekend. the condensation drain pipe got blocked and the backed up water automatically shut down the compressor. If I knew what the problem was, i could have easily fixed it myself, but I didn't. Fabian figured it out in about 20 seconds, fixed it and then made sure the system was operting properly. It's going to be 106 today, so we're pleased it's fixed!

M

Michele Rorabaugh

Edited 2 years ago

Jim, our technician was on time. Got right to work, changed the filter, and went up on the roof to inspect everything. Clean and quiet.

M

Mary Beth Scheller

Edited 2 years ago

Jim is an excellent technician with outstanding knowledge of HVAC. He and the company exhibit incredible professionalism rarely experienced in the market today. You definitely know you are getting the value from your investment. I wouldn’t use anyone else. Thank you.

M

Matthew

2 years ago

American Conditioned Air is Fantastic…esp. Tech Fabian. He is super knowledgeable and very informative. He answers your questions. Very respectful of your property. Could not ask for more…

J

Jeanne McCleery

2 years ago

Jim did are great job. He explained what was needed and got done in a reasonable time frame.

C

C L

2 years ago

We were having our evaporator coil changed and Fabian, the AC specialist arrived in the morning to work on it. He is a very knowledgeable and hard working individual who is friendly, sociable and honest. He explained what was needed to be done and worked quickly to get our A/C system working again. The evaporator coil was removed from the attic air handler and you could see the rust on the coil. The new coil was installed with some effort and went well. After putting all the pieces together and doing a full check for leaks, the A/C system was operating normally. Overall he work very efficiently and got the job done very well.

J

Jonathan Bailey

Edited 2 years ago

On time, good communication, knowledgeable and eloquent. Very happy with ACA ...

C

Cheri Goldman

Edited 2 years ago

ACA is so easy to do business with. They are always punctual and professional. They are honest and I can trust the advice they give me. Thank you ACA.

K

Karen Wilson

Edited 2 years ago

This business is Top notch. They came within an hour of when I called. They picked up a new motor for our AC which was under warranty. Thank goodness. Now they are up on the Roof in the pouring rain fixing our A/C. Service doesn’t get any better than this. I had called another company that has been our A/C and heating company for years. They couldn’t come out for 5 days. Well this company just got our business. I’m going to give him a Tip!!!!

g

gordon simons

2 years ago

Always professional , experienced, and friendly.

N

Nancy Byers

Edited 2 years ago

Alfonso was very professional courteous and instilled a sense of confidence in his expertise

M

Mary Schulz

2 years ago

Excellent service! Was able to get a next day appointment at the end of the day (was on standby), Jim was able to diagnose the issue within a few minutes, order the part and had Fabian here the next day to install it. Quick, efficient and super affordable, highly recommend! And they specialize in our Carrier A/C units. Did a much better job than the original AC installers!

A

Anne Barrett

2 years ago

Very efficient and helpful. He did a great job!!

R

Rod Lane

2 years ago

Fabian did an excellent job. Reasonable price for nice honest job. Thank you.

j

james connell

2 years ago

Gavin took great care of us . Professional and helpful got our system serviced and ready for summer 😇👍

G

Gary Githens

2 years ago

Alfonso took care of my a/c and heat check-up. He was friendly and professional. Went over all the readings and explained what the numbers meant.

R

Richard Dvoracek

2 years ago

He was very knowledgeable and professional.

T

THOMAS CONNELLY

2 years ago

A really good company. I would recommend them to anyone looking for a new unit or service company.

S

Susan Kelly

Edited 2 years ago

Fabian was very nice and quick. He explained everything he did.

E

Esteban

2 years ago

We contacted American Conditioned Air based on the recommendation of our neighbor who had a positive experience with them 4 years prior. Jim Mouser came to our home to explain the nuances of a heat pump HVAC system. His presentation was clear and thorough, and he answered all of our question ant that time and in subsequent phone calls. He proved the system satisfied the criteria for a IRS tax credit by showing its factory specs. Moreover, I had him double check my existing 240V line to the roof to make certain it had sufficient amps (60A) to power the compressor and heat strips since every agent from 3 other HVAC companies was adamant that I needed a second 240V line at considerable expense. Moreover, his estimate was $1200 less than the next lowest bid. Jim won our trust and business. Our new heat pump was installed 8 business days after signing the contract. I highly recommend Jim and American Conditioned Air.

e

edward keenan

Edited 2 years ago

I originally talked to Dan about my situation.He was very helpful and a real nice guy.I felt that he was very honest. Then Darrell and Ted came over to my house 2 days later and installed my ac unit on the roof.The outside temperature at this time was over 100 degrees.They replaced the old unit and installed the new one in about 2 hrs.These guys were fantastic and I could not be happier with the process.I would recommend these guys to anyone.I should also mention that I am a lot more comfortable now.Thanks guys.

J

JOHN RISBERG

Edited 2 years ago

Prompt, professional and thorough. Fabian does a great job for us.

B

Bennet Jordison

2 years ago

I'm very satisfied with the Carrier system I bought from American Conditioned Air 4 years ago. Just had my preventative maintenance today. Thanks Jim!

R

Randall Toro

Edited 2 years ago

Best of the Best…

G

Gary Kriedt

2 years ago

Jim of American Conditioned Air is top notch, extremely knowledgeable, personable, efficient and professional. He really knows his stuff. The heat pump installation by Jim, Alfonso and Fabian went without a hitch and I have full confidence in the quality of their work. I highly recommend this company. My new variable speed heat pump works like magic! Thank you!

C

Cheri Goldman

Edited 2 years ago

Great local company!

A

Adrienne Magee

2 years ago

Very great experience with American conditioned Air. Very efficient, knowledgeable and kind. Technician was well trained and knew exactly what to look for based on our concern. So excited we were referred to this company and look forward to our service plan.

W

Whitney Drake

2 years ago

Very thorough. Well explained. Nice job!

S

Susan Evans

2 years ago

American Conditioned Air is a great company that is owned and operated locally in Tucson. They make trips to the Green Valley area where they replaced my old A/C unit, helped with financing and come down twice a year to service and ensure our unit is working properly. The company is great, employees are trained by the owner. The whole experience is and has been very professional and I will continue to recommend their services.

J

John Williams

2 years ago

Excellent, prompt service.

B

Brian Marcus

Edited 2 years ago

Fabian was really excellent, take care of my HVAC problem in a few moments, and communicated everything simply and efficiently. Truly, an exceptional experience.

J

Julia

2 years ago

Fabian communicates well and instills confidence in his client that all heating/air systems are operating excellently. Great job Fabian!

R

Ruben Sibayan

2 years ago

Thorough, friendly,knowledgeable. Gave maintenance advice.

B

Bob Nemetz

2 years ago

Jim was professional, knowledgeable, and technically competent. I also enjoyed the overall experience.

G

Gary Stanley

2 years ago

Tech was very professional and timely in completing fish service call

S

Shirley

Edited 2 years ago

We have used ACA for the last 5 years and ACA technician Fabian continues to provide the service we love. He was on time, professional and did a great job.

C

C Burton

Edited 2 years ago

Fabian was on time, thoroughly check both our air conditioners. Explain everything he did. He was friendly, courteous, and made sure we were a 100% satisfied before he left. And told us not to hesitate to call if we had any questions or concerns in the future. Excellent customer service and support.

E

Emmanuel Viramontes

2 years ago

The guys at American Condition Air did an amazing job! I am very much pleased with the work they did with installing a heating/cooling system.

S

Stanley Fetherman

2 years ago

Full service, very professional. Totally satisfied

L

Linda Franklin

2 years ago

Very nice and professional! Very through!

B

Brittany Anderson

2 years ago

My AC unit died on me while at work. I called later in the day to have it looked at and Jim was responsive and able to get to my home within 2 hours! Fair price, replaced motor and was informative of the entire process. Would recommend!

P

Paul Lyons

2 years ago

Fabian - was excellent! American-Conditioned Air provides exceptional quality service. I am impressed that they text a picture of their worker who’s coming out to provide service. That is security at a high level. Paul

M

MARIO FLORES

3 years ago

It’s really nice to have a company like Air Conditioned that is honest will fix what is needed and not use high pressure sales on parts that are not needed. We are really happy to have them fix our air conditioner and working beautifully. Thank you, air-conditioned for your honesty 🙏

R

Robert Jean

3 years ago

Consummate professional with incredible knowledge and represents the highest quality products.

J

Jason Hall

3 years ago

Jim was honest and gave us the answers we have been seeking, the answers the last two visits didn't produce. Told us we didn't need the 650$ add on the previous guy tried to sell us. He clearly knew his stuff. Will be keeping him in contacts

T

Terry Martinet

3 years ago

Showed up when promised and problem was fixed promptly.

R

Rob A

3 years ago

Fabian was very professional and provided excellent customer service! Very knowledgeable! I highly recommend American Conditioned Air! I couldn’t ask for a better company!

C

Charlie Helfrich

Edited 3 years ago

Fabian was knowledgeable and made quick work of the system check and replacement of compressor motor.

C

Cole Rodriguez

3 years ago

Fabian was so professional, humble, and incredibly nice guy to talk to. Immediately ran the proper diagnostics, found the issue and was finished in a few hours. Looking forward to asking for him again for any future HVAC issues. Incredibly grateful!

S

Sharon

3 years ago

American Conditioned Air replaced our AC unit, they did an absolutely fantastic job! The installation team was professional, friendly, and extremely efficient, I highly recommend their services!! Thank you Jim and your awesome staff!

T

The Lovesmith Co

3 years ago

I have had my air-conditioning serviced and repaired several times with this company, and the professionalism is head and shoulders above the rest! Their prices are reasonable, and they are courteous and fast and their office staff is very responsive!

M

Mary Andrews

3 years ago

Fabian was awesome. We have worked with this company for years and they are all great. Jim helped us earlier in the week and he is great too.

C

Curt Poff

3 years ago

Excellent service at a fair price. Came right out and got it fixed. Can't recommend enough.

V

Virginia Gethmann

3 years ago

Nice guy, efficient and good at explanation of the problem.

D

Dorena Delisle

3 years ago

Returned phone calls within minutes. Followed by text messages or emails . Very professional !

M

Major Tom

3 years ago

Fabian evaluated the situation and found the problem. He’s pleasant, professional and communicative.

S

Scott Marsh

Edited 3 years ago

We’ve been using American Conditioned Air for about 3 yrs now to maintain our A/C and heating units. Fabian has been our service tech for much of that time. He is very professional, thorough and friendly. He takes the time to address any questions we may have and explains things in a way we can understand. Would highly recommend American Conditioned Air and their technicians!

B

Brodie Anderson

3 years ago

Fantastic service from American Conditioned Air and Jim Mowser.

G

Gary DeWeese

3 years ago

A good technician, knowledgeable and friendly. A good experience. FC Thanks, GKD

D

Dot Adams

3 years ago

Fabian performed the scheduled maintenance on our HVAC and is an asset to his company...American Conditioned Air.

W

Wendel Doubleday

3 years ago

Jim and his crew did a fantastic job in replacing an old system. He’s professional, focused, and incredibly knowledgeable with his years of experience. Wouldn’t hesitate a second to highly recommend him.

J

Joe Tegtmeyer

3 years ago

This response had Joe Tegtmeyer not me Beverly Heise.

T

Tom Leinweber

3 years ago

American Conditioned Air recently installed two Carrier Infinity air conditioner/heater systems at my home and I couldn't be happier with the results. I was fortunate enough to be present at the time of installation, so I was able to observe the process from beginning to end. Jim Mouser's and the assisting technicians' performance was outstandingly confident, capable and professional, while at the same time maintaining an attitude that was polite and understanding when answering any questions that I asked. When the work was done, I was left with installations that are both functioning perfectly and installed correctly. American Conditioned Air is a competent, fair and honest HVAC contractor that I recommend highly.

g

g h

4 years ago

Jim Mauser with American Conditioned Air Inc. is the best of the best. Honest, Knowledgeable, Professional. Give Them a call 623-2430

S

Scott Stanislav

4 years ago

Had a wonderful experience working with their team to address an issue that I'd thought was electrical that ended up being condensation related. My technician was extremely professional, friendly and thorough. You could tell he prided himself on doing the job the right way which is tough to find these days. When I went to make payment, the office staff blew me away with their positive attitude and helpfulness. I will be coming back to these guys for all future needs no questions asked.

E

Ed S

4 years ago

They are a small company but they have always been honest and informative when fixing issues. Every time I use their services, I feel like I get my money's worth and never feel robbed, unlike other home services. I definitely recommend them.

J

Jena Broderick

4 years ago

Very disappointed with the service my grandmother received. She was given a referral through PCOA to have her swamp cooler fixed (PCOA covered the expense). After fixing the swamp cooler, the water line sprung a leak, they wanted to charge an additional $100 to fix the leak which happened right after they worked on the cooler. The cooler only worked for a matter of a few days after it was "fixed" and it went right back to doing what it was before. Because PCOA was billed almost $1000 for the repair, they will no longer help her. I was told a number of repairs were done but when looking at it the casing doesn't even appear to have been open recently. UPDATE: the company did reach out to me to try to remedy the issue.. by the time they made it out the cooler had already started working again as we had been trying to trouble shoot ourselves. They did say they will fix a belt that didn't appear to be fixed, so over all I am happier with the attempt to make it right, although I'm cautious because I still have concerns it'll just stop working again if the temporary fix we completed ourselves doesn't fix the issue.

B

Badda Bing

4 years ago

I have used these guys for my personal home and they did a fantastic job. I was in distress and they came to the rescue. They installed a new unit for my office. I can’t I can’t say enough good words about this team and company. I will always be loyal to them. They always impressed me with their punctuality and timely service.

T

Tom Miller

Edited 5 years ago

Saturday work so we would have cooling on Monday morning, :-)

M

Michael Ames

5 years ago

Let me start by saying that dealing with a local business that is owned and hands-on-operated by a family makes a huge difference. Employees become an extension of that family and everyone really cares about your experience. Jim, Aubree, Junior, Quincey, Laura - all of you were wonderful to deal with. A great price for high quality Carrier equipment, fantastic service, delivered right on time and exactly as promised is the definition of VALUE. I won't use anyone else from here on out.

C

Corey J Knox

5 years ago

Josh and the dispatch came out an diagnosed the furnace issue on the same day I called. Very fair price for a big job. What a difference a little TLC makes. Josh wore a mask while working and explained the work. Highly recommend!

J

John Rascon

5 years ago

Casey called a couple of hours ahead to confirm the appointment and then was there several minutes early, which I appreciated. Within 10 minutes he was calling again to explain the situation and in less than an hour I was signing off on the completed work! Excellent response, great service and never charging me for more than I need. This is why ACA is in my contacts list. I've used them for years and have been happy every time.

C

Chad Thompson

6 years ago

Had a terrible experience with another company and eventually called American Conditioned Air after going almost a week without AC. Got in touch with Josh who is one of their technicians. Josh was out promptly the next day to inspect my AC unit. He had the unit up and running in under an hour, and was extremely professional. Josh was knowledgeable, competent, and explained to me all my options and made sure I was informed about every possible route to fix the issue. I never post reviews, however I cannot recommend this company and specifically Josh enough. Top quality work.

B

Bonita Roach

6 years ago

I appreciated the quick response and easy fix to my AC unit. No high pressure sales, Casey diagnosed the problem and repaired it within 30 minutes of arrival. Will definitely use them again. Casey was very professional.

E

Erika Gaona

6 years ago

Casey did an amazing job told us it was going to be a five minute fix over the phone which it was When he showed up to our house right away he knew what the problem was and fixed it within five minutes good job I highly recommend this company August 3, 2020

J

Julie Fairhurst

6 years ago

Casey came right back the next day after finding out it was the pump that needed to be replaced. Very thorough and explained everything nicely

J

Jeff Lockwood

6 years ago

Casey was very professional, with a timely after hours response. Thank you!

R

Rachael Graham

6 years ago

I rent so I did not pay for this service. My air conditioning went out a few weekends ago. The tech, Josh, was literally on his way to my house when the power went out after that bad storm. After the power came back on I called him and he was willing to come out even though it was now 11 at night. He was very nice, polite, and had his mask on when he came to my door. The air conditioning unit is inside my house and was really messed up. It took him almost three hours but he never once complained about the mask or messed with it or tried to take it off (it was incredibly hot too). We sat with the front door open and the screen closed distanced with our masks on talking occasionally while he was working. I would recommend this place even in non-covid times, but I had been incredibly nervous prior to him showing up and there wasn't one issue.

M

Matthew McCollom

Edited 6 years ago

Service was wonderful and thorough. Casey did a great job diagnosing the problem and fixing it.

R

Rosane Kirinus

6 years ago

Woke up on a Sunday morning in July with our house at 85 degrees and climbing. Called D&H Conditioned Air and Casey was at our house within a couple of hours, impressive for a holiday weekend. Casey was professional and knowledgeable. We were expecting the worse, that our system would not be salvageable. Casey got us up and running in a short amount of time for a reasonable cost. Very happy with the service provided by D&H and specifically their tech, Casey.

E

Elton Philips

6 years ago

Our system had issues on July 4th afternoon (103 degrees outside) and American Conditioned Air technician Casey responded within the time frame he said he would be and worked in the attic to get the unit running. He did an amazing job despite the heat. We really appreciate his hard work and professionalism.

H

Heather Parra

6 years ago

Casey arrived early, clearly explained what needed to be repaired, & got the work done quickly!

J

JCFUTURE TRUCKIN

6 years ago

Casey did a professional job .

J

Janice Silvyn

6 years ago

Casey was friendly and very knowledgeable about the air conditioning system. Thank you

J

Judy Hargrave

6 years ago

Prompt, courteous, honest and reasonable. Quick to diagnose problem and give you your options. You choose what works best for you. Thank you Jim Mouser and ACA!

L

Lloyd Graves

6 years ago

I had a Carrier Infinity® 19VS Central Air Conditioner 24VNA9 installed a week ago and it has exceeded my expectations! The unit is very quiet and seems to cool my house much more efficiently than my older Rheem unit i was using previously. Jim Mouser knows his business well. I was willing to go with a higher SEER unit but Jim assured me that with my particular usage the 19 SEER was the best choice.

T

Tom Barrowman

6 years ago

This week we had a new HVAC system installed by American Conditioned Air. Their price was $3,000+ lower then others. Jim & Ted did an excellent job; we were very pleased with their service. I would strongly recommend this company. “Money Well Spent”

R

Richard Lafleur

6 years ago

Great customer service

S

Sandy LaRoque

Edited 6 years ago

Excellent - Will always use them. Prompt, neat, efficient, helpful and just a pleasure to have check on our equipment. Five-Star for sure

J

Jeff Wilner

Edited 6 years ago

ACA (Jim) has been taking good care of our furnace and A/C system for years now!

E

Ezekiel Catanach

6 years ago

I cannot say enough good things about American Conditioned Air. Jim was very professional and very responsive throughout the entire process. They were quick to provide a quote that I found to be very competitive. Once we choose the option we wanted our wait time was minimal and the repairs were performed well ahead of schedule. I’ll be recommending them to anyone who asks for help with their HVAC needs.

d

donna

7 years ago

AC was going out, our neighbor Daryl works for American Conditioned Air. He gave us the company number to set up appointment for proposals. We called n Jim, was at our door within an hour. Jim, explained 4 different options, proposals in detail n was highly professional, prompted, Kind, considerate n friendly. I will recommend American Conditioned, prices are worth the quality of services. We love our new unit. Thank you American Conditioned Air.

C

Carolyn Rashti

7 years ago

one word tells it all for ACA - WONDERFUL

J

Jeffrey King

7 years ago

This past Saturday, we awoke to a broken AC. Not a good thing in July in Tucson. I called the company that we have always used in the past, only to find out that they don't work on the weekends. Then I found American Conditioned Air via google and gave them a call. I was promised a return call from Jim shortly. Jim called back only a few minutes later, and we made a same-day appointment. Jim arrived when said he would and promptly diagnosed and fixed the problem. We paid a premium for weekend work, but it was well worth it. The next time we need AC or heating help, American Conditioned Air will be our go-to help. Highly recommended.

D

Donal Drayne

7 years ago

I have always enjoyed a great experience with American Conditioned Air. They are great to work with. Thank you Donal D.

T

Toni Humphrey

7 years ago

The gentleman was very professional, very pleasant, a joy to work with. I would highly recommend him.

R

Richard Bryant

7 years ago

I've been using these folks for 20 years. Always prompt, fair and reliable.

S

Steven Pike

7 years ago

Always, excellent service from Jim and American Conditioned Air. We have been customers for decades. Fair and honest pricing. Highly reliable and highly recommended. I can’t rate them high enough. A refreshing company in today’s world. I got online to thank them for today’s service and wrote this instead.

G

Gerd von Glinski

7 years ago

This was a first-rate job where my unit was tested and placed back into service. Testing procedures done were explained and every question I asked was answered.

l

lauren pace

7 years ago

Wonderful bend-over-backwards aim-to-please service - they never disappoint. Been a customer for years and I highly recommend American Conditioned Air.

V

Victoria Kuzel

7 years ago

ACA is always prompt, does their work in a professional manner and is dependable.

d

don brown

7 years ago

Technician arrived on time and did a great job. Was able to get answers I had regarding our heating and cooling system along with potential solutions. Very knowledgeable.

C

Carrie Jacobi

7 years ago

Jim as usual was professional, helpful and answered my questions.

A

A Google User

Edited 7 years ago

We have worked with American Conditioned Air for about 20 years. It has always been a reliable company,operated with great integrity and always doing what is best for the client. Their customer service is amazing Pamela and Roger Harlan Long Realty

B

Barbara Canifax

7 years ago

This company is awesome!! Very knowledgeable & professional . Explains you're vist in detail. Highly recommend them!!

M

Milissa Wise

7 years ago

We have been clients of American Conditioned Air for many years. Under our twice yearly service plan, the office (Debbie) automatically calls us to schedule our preventative maintenance visits. Debbie is both knowledgeable and friendly; it has been a pleasure working with her. As for our service technician, Jim is always on time. He goes above and beyond to make sure our system is functioning properly. His expertise is truly appreciated. I can recommend American Conditioned Air without reservation. We have been extremely satisfied with their service. Thank you from the Wise family.

A

Anita Sego

7 years ago

These are my people. Just like the folks in my home town when I was a kid. They are honest and transparent, they care, and you can trust them. They have been taking care of my heating and cooling for many years.

M

Mark Kent

8 years ago

American Conditioned Air is your choice for air conditioner problems! Jim and Debbie run a first class operation. They won't try to sell you something you may not need or take advantage of a stressful situation when you have the misfortune of having a problem with your air conditioner during the hot season. They will provide you options for your problem and explain the benefits and costs when you are experiencing air conditioning problems. American Conditioned Air is the way to go!

R

Ronna Chavez

8 years ago

Fast reliable service! Even with the extra fee for coming out at almost 2am it was still cheaper then what my regular A.C guy would've charged. Jim is quick and efficient and seems to know exactly what he is doing. Will definitely call him again for any issues! Thank you!

B

Bridget Radcliff

8 years ago

Absolutely the most reliable, honest, responsive team! They have always been fair and completed work quickly, professionally, and incredibly well. We just had our entire a/c replaced and there was no pressure to buy one unit over another, just honest advice about the options and how they would work in our home. You cannot go wrong with American Conditioned Air!

C

Cris Jablonski

Edited 8 years ago

As I was expecting, Jim took care of all the issues that came up during the Performed full service appointment. Thank you, Cris

J

Jennifer Linden

8 years ago

Thank you VERY much for your prompt and superior service! We wish we would of called you first.

T

Tami Dong

8 years ago

We arrived home and found the AC not working., cleaned the over flow and still without AC, called it in, Mr Mouser appeared, worked his magic and got it running. In no time we were back to the comfort of 77. Thank you Jim!

J

Josh B

8 years ago

Highly Recommend! I was very pleased with the install.

M

M L Richt

8 years ago

Fortunately, friends recommended American Conditioned Air to me when my air conditioner failed. Fearing thousands of dollars in a system overhaul, I was reluctant to call. When it was obvious service was necessary, tech Jim came and efficiently, quickly, and courteously accomplished a repair and added refrigerant. His knowledge and skill were quite evident, as he was lightening fast. Amazingly, the repair was only a couple of hundred dollars, not the thousands I feared. THANK YOU SO MUCH, JIM!!!! No wonder you are so highly recommended.

M

Mark Bentlage

8 years ago

Highly recommend. On a late Saturday afternoon with temps over the 100's I called American. Jim called me back immediately. He promptly arrived as scheduled that evening and quickly solved our problem. Very professional, fair pricing and excellent service. Thank you

R

Roger F

Edited 8 years ago

Technician Jim shows up on time and keeps our heating and AC units working without problems. A great service to have given Tucson's summers.

C

Carolyn Jacobi

8 years ago

Wonderful service - on time, thorough, polite

W

Will Wright

8 years ago

I called ACA around 9:00 AM this morning and explained my problem to Debbie (the furnace/AC fan wouldn't turn off). Jim was at our house at 2 PM, assessed the problem, drove back downtown for parts, was back an hour and a half later, did the install, and everything worked perfectly. Extremely good service with expert analysis and repair. I would hire ACA in a heartbeat for any of my heating/cooling needs.

D

David Nichols

8 years ago

on time, professional, efficient and knowledgeable. 35th year with them!

P

Phyllis

Edited 8 years ago

This company is the best. They are HONEST. They have always been on time, professional and respectful to us. Very fair priced and have a quality product should you need your air conditioner replaced. Before shopping elsewhere, call American Conditioned Air. They replaced my A/C 3 years ago and their follow-up for service is superb.

M

Marion Selz

Edited 8 years ago

Jim showed up on time and was friendly and efficient.

M

Michael Robson

8 years ago

Imagine a service that is prompt, professional and trust worthy - and you would have the American Conditioned Air Inc. A realtor suggested them as a go to company for her clients and her personal use, so we immediately called them. A prompt and cheerful introduction started a very helpful call. By the time we were finished we had agreed to have a not to exceed limit applied to the service and if necessary a direct call to my cell if we did exceed the NTE limit in $$. This approach was suggested by the firm since we were out of state at the time. The service was arranged. They were early for the appointment and promptly repaired and provided some additional service to ensure a fully operational AC unit. We got this level of service and we were well under a modest NTE limit. I called back and paid immediately and had my paid receipt by email in minutes.

S

Sheila Toner

8 years ago

I can't recommend American Conditioned Air enough! Every step has been easy and every person I've interacted with has been wonderful. We transitioned from a swamp cooler to central AC in June and they offered a competitive price and were able to schedule the installation quickly. The unit was working fantastic until we started a kitchen remodel. We called on the weekend and Jim came out the same day to help us get it up and running again. He was able to identify the problem quickly and had us up and running within just a few minutes AND he didn't even charge us after he found the problem. I was referred to them by a family member and they will be the only company I recommend to people!

j

john vidal

9 years ago

Whenever you can get same day service on a Monday, for a misbehaving AC unit, it sure takes the edge off the normal days problems. Thanks guys, for all you do for us. John Vidal San Xavier Mission Tucson Az.

B

Bill Jeffries

9 years ago

Debbie, we wanted to reach out to you and let you know how wonderful your employees are and the incredible service your air conditioning company provided our family. On Thursday evening our air conditioning went out and as we awakened on Friday morning it was very hot in the house. We have A.H.S. as an insurance company, called and found we couldn't have a technician come to our rescue until Monday. Due to a health condition, we needed someone as quickly as possible to repair the unit, so we looked and found American Conditioned Air. Debby answered the call and absolutely responded in the most positive way. You talk about service, she understood our problem and told us we would have a professional tech same day at one in the afternoon. Knowing how busy you are this time of year, Debby was amazing! Dan arrived at exactly one, analyzed the problem, circuit breaker burned out, and replaced it. Dans, professionalism and explanation of each step he was taking helped me understand HVAC functioning. We thank Debby and Dan, what a super reflection of your company Debbie and Jim. We will recommend you at anytime.

C

Christopher McDole

Edited 9 years ago

AC is working again. Always great service, Thanks!

M

Manuel Fregoso

9 years ago

We called American Conditioned Air to service our unit and they very quickly sent out a technician. The technician (Dan) looked at the unit and informed us that our unit indeed needed to have Freon put in because we had a leak. He gave us other solutions to repair the unit, but we already knew that it had to be replaced. Dan, then proceeded to inform us as to the best unit to replace the old, taking in consideration how it would best serve the house and cost. We came to an agreement for a replacement and Dan then saw to it that the unit was ordered and installers would be advised when to do the installation. Within a couple of (business) days the unit was in and they made an appointment with us for installation. The installation crew (two men)showed up at the agreed time and proceeded with the work. Darrell, the lead installer, told us exactly what they were going to do and proceeded with their work. They were very efficient and quick. The technician and installers were very polite and easy to talk to. We are very satisfied with their work and we would definitely recommend this company's service.

C

CM Pfeifer

9 years ago

Great, and honest company! Darrell and Ted were professional, timely, and very curitious of our home and situation. We will be using them in the future for any heating and cooling needs. We can't thank you enough!!!!!

B

Barbara Oppenheimer

9 years ago

Excellent service, expertise and fair pricing.

j

jordan bambalan

9 years ago

THANK YOU . Fast and Friendly Service. Some companies make you wait for ages Before they come and see your house.. Definitely 5 Stars..

H

Howard Weiss

9 years ago

These folks have been taking care of one of our clients for years. We had them replace our system two years ago, (very happy with that purchase.) This is the first time we had them out to do preventive maintenance. In the interim we had our roof redone. The roofers did not reinstall the sound/vibration insulating blocks. These folks did, adjusted registers, replaced the filter. System is quieter and working great. Professional, responsible, on time, reasonable price What more could you ask for?

D

Dr. Peter Mack

9 years ago

I had a couple of clowns come out from another A/C company and they took my unity from part working to not working at all. I then called American Conditioned Air. Jim came round to repair the unit. Within 5 minutes he had analyzed the problem. I watched him do it. Very thorough. He did a temporary patch on the system. However, I decided it was best to get a new, larger (10 ton commercial unit). He really knew his stuff. The sales price was honest, fair, and there were no "up charges". Two days later (due to availability of a crane) the crew showed up with the new unit. Darrel & Ted were the techs. Again, they knew what they were doing (believe me, not so with many other HVAC outfits we have tried). They kept the old unit running to the very last moment to keep the workshop as cold as possible. They trimmed the bushes around the unit, tided up all the weeds, swept away pack rat debris that was inside the old unit. New system looks great, works great. They replaced the disconnect box and the wires from the breaker to the disconnect. All included in the base price. Job was done on time, as promised, and staff were honest, knowledgeable, professional and friendly. I believe that 1 year of service is included on the commercial unit. I will certainly only use them for the maintenance on the system. I've had so many bad maintenance experiences on the old unit which contributed to its demise. So, thank you. You earned my business. I'll give 5 stars.

G

Guy McLee

9 years ago

Jim was friendly and professional. He assessed the problem and cost of repairs. He not charge a cent more then the original estimate. Rare in Tucson.

J

Joan McGann

9 years ago

We have been doing business with American Conditioned Air for many years. We have six heating and a/c units (between or home and office suites) that they sold us and maintain for us. After a long time they are slowly needing to be replaced. We return to ACA again because they are responsive, honest and carry a good product.

j

john jett

9 years ago

Excellent response time, and highly competant technician.

J

Jim Torrey

9 years ago

We have been with American Conditioned Air for many years. Usually Jim gets our assignment, and he always does a thorough, professional job. We will be staying with ACA for our HVAC services. We highly recommend them.

T

T Petelo

9 years ago

Wow, great experience all around!!! Honesty, integrity, and quality are the first words that come to mind when I think of American Conditioned Air. Darrell came out and gave us an estimate to convert our home from swamp to A/C. He was prompt, professional, friendly, and thorough. He treated my as though we'd know each other for years and he took a personal interest in ensuring we had exactly what we needed. On top of that, his bid was BY FAR the best price in town. I didn't tell Darrell, but I used the components of his bid when calling several competitors in town to ask for their ballpark on the same work. The closest bid was over $2000 higher and went up from there. Once we finally had the funds available to do the work, I had to ask Darrell for a new quote because we'd waited too long and the previous one had expired. Not only did he get it to me within a few days, he worked really hard to ensure he'd given us the best pricing he could. When we called to get the work scheduled, to my surprise the equipment was ordered that day, and our install was on the schedule 2 business days later including some duct work that had to be fabricated. I was expecting weeks, not days, considering it's already getting hot. Debbie in the office handled the billing side of everything and made me feel as though I was talking to an old friend. The work was completed flawlessly and our home was left in perfect condition. I won't go anywhere else for my HVAC needs.

M

Mel Whitford

9 years ago

Jim is always professional & Fair!!! He knows what he is doing so, you do not get billed for, on the job training. Jim is not only my main HVAC MAN, He is my only man!!!! 100 STARS! Mel Whitford/ REALTOR - Co-Owner, The Real Berkshire Hathaway Franchise. :-)

A

April Golden

9 years ago

He came to my house quickly and was very informative of my situation with my air conditioning unit. The work he performed on my home was right on and he was able to take my worries away. My husband is deployed to Afghanistan and his honesty was very welcomed. I would recommend him and this company to anyone!

J

Janet Bideaux

9 years ago

We are very pleased with the high quality of work & professionalism that this company prides itself on.

D

Doug sherwood

9 years ago

These folks give great service. They are very thorough but focus on what really needs to be done. Their prices are reasonable.

K

Karla Erickson

9 years ago

They are the best around!! We have used them for our service for a few years. They do an excellent job at a very fair price. Jim does great work and Debbie in the office is also wonderful to work with. You will not find a better company or customer service. Thank you!!

W

William Willcoxson

9 years ago

Worked with ACA for years - they are always professional, always friendly and most importantly, always honest - I've never felt nervous or worried that I was being taken advantage of. They replaced our failed AC unit a few years and it's been working great

V

Volker Russ

9 years ago

Once again a great job by a dedicated service professional on our 19 year old unit. Jim is very knowledgeable and experienced and can be trusted to give you good advice.

C

Christine Ralston

9 years ago

Arrived right on time for the job, got to work quickly and had an estimate ready in a timely manner. Technician was confident and knowledgeable. Work was completed in under the time frame I had anticipated and we are very happy with the result! Would use again and recommend!

G

Gloria Day

9 years ago

Our service was terrific. Very knowledgable and reassuring.

M

Marisa Monreal

9 years ago

Amazing Honest Service! This is a great company. I could not be more pleased with the service. From dispatch to the tech coming out billing and reception top notch customer service. You will be pleased with your service and thrilled with the price!

W

William Denlinger

9 years ago

Jim M is wonderful . Does a great job Likes my dog. Gives me confidence that we will be snug this winter.

J

James Hawkins

9 years ago

Jim was here for a routine check and as usual was his pleasant, competent self. he went to work but was not brusque or aloof. He displayed competence as well as friendliness. Also, I'd like to mention Debbie Makor on the staff at ACA. She handled the scheduling with a manner both friendly and efficient. She has helped me on a couple of other occasions, and always was interested in my problem and quick to dispatch services. My thanks to both. Jim Hawkins

C

Cliff Smith

9 years ago

My first contact with American Conditioned Air was with Debbie when I called for an appointment. She was helpful and very cheerful (maybe because it was Friday?) Dan Shivel arrived at the early part of the appointment window and quickly determined the problem. He was able to show me (literally) the part which failed, and had all the material needed to fix it with him. He also checked my furnace (which I had asked him to do in addition for why I had called him.) The price was reasonable, the service was cheerfully done and I would recommend this company without any reservation.

S

Susie Nicolay

10 years ago

American Conditioned Air (Jim M) came highly recommended by our daughter. Jim was very professional. He quickly fixed the problem the same day we called. He explained what he did and what to watch for in the future.

I

Irene Walden

10 years ago

I had been told by another company that when my 11 year old heating and air conditioning unit failed it should just be replaced. I called several companies when it quit working on a hot summer afternoon in Tucson. Only two companies responded. The first person to arrive to give me an estimate was from American Conditioned Air. He looked at the unit, called the repairman who replaced a board and we've been cool and comfortable ever since.

S

Scott Jones

10 years ago

I called American Conditioned Air for a second opinion and they came the same day. Daryl was friendly and helpful and ended up installing two new a/c units in our home. Everything went smoothly and our home is now cool upstairs and down. Just in time for this weekends 115 degree temperatures. I would recommend them to anyone needing heating or coolin repairs. Thanks to Daryl and Ted.

B

Bill Breeding

10 years ago

Jim M. Answered the phone promptly & showed up when expected. He diagnosed my air conditioner problem & had it repaired in short order.Amazing Service on a hot Tugs on afternoon. Thank you Jim. Great service at fair prices. I will be recommending this company. Bill Breeding

H

Hans Kalten

10 years ago

Honest prompt work. Other companies tried to tell me I needed to replace my system for $6000+ or $3000 compressor. They came out and replaced the faulty part, serviced the system and gave me a guess on how long the current system would last. Will use them when I really have to replace the system.

M

Michael Cleveland

10 years ago

Jim was amazing, he was very professional and helpful. I would recommend this company to anyone looking for a client focused organization. I am glad to know that American emphasizes the importance of professional service at a reasonable price. Their competition should take a page from their playbook! Jim my family and I appreciate you! Ps if you request a technician ask specifically for Jim Mouser! You won't be disappointed. He understands the importance of Owning the Moment! Michael Cleveland General Manager Manheim Tucson And Chief Client Experience Officer Own The Moment a Cleveland Consulting Company

J

Jill Newby

10 years ago

The staff at American Conditioned Air are super responsive and really nice. They offer high quality service and provide explanations that are easy to understand. We've had a contract with them for over 10 years. I highly recommend this heating and cooling system.

M

Mary Silveira

10 years ago

Darryl and Ted (a great team) are the best service representatives we have had in our home in over 15 years. They were knowledgeable, courteous, polite and were both team players, working in unison to install a new air conditioner system and new heater system, thermostat in our home. They called to let us know the arrival time, were right on time to start the job, took only 6 1/2 hours (including lunch) to install both units and go through the control system. Any questions we asked were completely explained. Out of a 10 rating we would probably rate them 11's or higher. We have had other dealings with this air conditioning company and they have all been very positive. We are not going to ever call another company again here in Tucson.

E

Eric Kirkendall

11 years ago

They have gone above and beyond with the two appts. we've had. They do great work and we have been satisfied both times. Even honored a warranty on a faulty motor with no hassles. Ask for Dan! Ask for

K

Kathy Christopherson

11 years ago

I used this company on two of my properties. They were there in a timely manner and finished the job promptly. They gave me a very fair estimate of their service fees and were spot on! Not a penny higher. They serviced 3 units for me in which one was completely down. I was shocked at how low their prices are compared to other estimates I got. They are very honest and dependable. I won't ever call anybody else but them!

L

Leslie Gallaher

12 years ago

I've used this company on 2 properties now and have no complaints. Recently my air conditioner went out over the weekend. I called Monday morning and by that afternoon it was fixed. Jim is honest, prompt, professional, and very informative about problems or maintenance. You can trust this company to identify the problem, and fix it- not do a bunch of extra repairs or take you to the cleaners on things you don't need. My girlfriend has used them for an apartment complex she manages since and has 04 and has never had an issue. I highly recommend this company. Honest and fast work.

G

George Salaz

Edited 2 months ago

Alfonso and Adam were professional, polite and patient. Answered my questions and ensured that I understood how to be an informed customer. Thank you American Conditioned Air for your continued outstanding service and support. George S. Tucson AZ.

C

Courtney Lofgren

Edited 7 months ago

Phil did a great job!

J

John Lillie

Edited a year ago

Alphonso does a great job and we are always happy to have him at our home! He’s thorough, courteous and helpful to keeping our AC running smoothly. ACA and Alphonso are the best!

R

Roger & Pamela Harlan

Edited 7 years ago

We have worked with American Conditioned Air for about 20 years. It has always been a reliable company,operated with great integrity and always doing what is best for the client. Their customer service is amazing Pamela and Roger Harlan Long Realty

Share Your Experience

Had a great experience with American Conditioned Air? We would love to hear about it.

Schedule Service

Fast, reliable HVAC service

Need immediate help?

Call (520) 623-2430
Customer Reviews | 5-Star Rated on Google & BBB | American Conditioned Air | American Conditioned Air